Delivery
Delivery Rules – Processing Time and Delivery Time
Processing Time
Order processing time is typically 1 business day. Please note that during sales events or product drops, this timeframe may be slightly extended due to an increased volume of orders. Even during these periods, we do our best to ensure your order is dispatched as quickly as possible.
Orders placed from Friday to Sunday will be dispatched the following Monday/Tuesday.
If you do not receive tracking information within 1-2 business days after the aforementioned processing time, please check your spam folder.
Delivery Time
For customers from the Czech Republic, we offer two shipping options:
Parcel Service (package to the box): After successful purchase and payment of the order, your package will be dispatched via Parcel Service to the collection box. Within 1-2 business days of dispatch, you will receive notification to the contact you provided, and the package will be available for pick-up at the Parcel Service collection point.
Parcel Service (courier to address): After successful purchase and payment of the order, your package will be dispatched directly to your address via the Parcel Service courier. Expect delivery within 1-2 business days. The courier may contact you prior to delivery to confirm the delivery time.
For customers from Slovakia, we offer two shipping options:
Parcel Service (package to the box): After successful purchase and payment, your package will be dispatched via Parcel Service to the collection box. Within 1-2 business days of dispatch, you will receive notification to the contact you provided, and the package will be available for pick-up at the Parcel Service collection point.
Parcel Service (courier to address): After successful purchase and payment, your package will be dispatched directly to your address via the Parcel Service courier. Expect delivery within 1-2 business days. The courier may contact you prior to delivery to confirm the delivery time.
For customers from the United Kingdom, we offer:
FedEx: Expect your package to be delivered within 2-5 business days from dispatch.
DHL: Your package will be delivered within 24 hours of dispatch.
Please note that free shipping applies only to selected standard shipping methods and does not include DHL Express or FedEx services.
For customers from other European countries, we offer the following shipping options:
FedEx, Parcel Service, DHL, DPD
Delivery times for shipments in European countries range from 2 to 7 business days. The exact shipping cost for each service can be found at the checkout when completing the order.
Please note that free shipping applies only to selected standard shipping methods and does not include DHL Express or FedEx services.
For international shipments, we offer: FedEx, Parcel Service, DHL, DPD.
Delivery times for international shipments range from 5 to 30 business days. The exact shipping cost for each service can be found at the checkout when completing the order.